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Customer Service Agent
Amsterdam
Full-time
Permanent employee
WE LOOK FORWARD TO HEARING FROM YOU!
Thank you for your interest in a career at TSC Life. Please fill out the following short form.
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Phone
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Location
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Where do you currently live?
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In the Netherlands
Within the EU/EER
Outside of the EU/EER
Which statement best describes your experience supporting international customers?
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More than 2 years supporting customers from multiple countries.
6 months to 2 years supporting international customers.
Less than 6 months supporting international customers.
No international customer service experience.
A customer becomes upset because a delivery has been delayed due to customs clearance in their country. What is your first action?
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Tell the customer customs issues are not your responsibility.
Listen to the customer, show empathy, explain the situation clearly, and provide available options or updates.
Transfer the customer without explanation.
Ask the customer to contact customs directly.
Documents
Please upload your CV and cover letter (max. 20 MB in total).
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Customer Service Agent | Jobs at TSC Life
